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    Together Xponential: Transformation Powered by People and Technology

    Building a Better Future

    We transform businesses with cutting edge technology and talented people. Using artificial intelligence, we empower our team to deliver exceptional digital experiences that give your business a competitive edge.

    Ready to unlock your growth potential.

    See how we help?

    Future-proof your brand with comprehensive digital solutions, global reach, and an empowered workforce

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    Customer Experience

    New age experiences. We leverage AI for seamless, personalized experiences that unlock exponential growth for your business.

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    AI based Revenue Growth Management

    Leading AI-powered SaaS platform for RGM with strategic planning currently used by global enterprises in 18 countries.

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    ​Healthcare Revenue Cycle Management 

    Focus on patients, not paperwork. Our RCM optimizes healthcare finances with data-driven solutions.

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    Digital Innovation Services

    Unlock digital efficiency. We design custom platforms that integrate flawlessly, boosting productivity and user adoption.

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    How We Deliver Results: Our Approach to Solutions

    The Power of AI &
    Automation

    Goodbye repetitive tasks and hello streamlined workflows.

    Transform your Operations for
    Success

    Digitally transform processes and maximize efficiency with our proven methodologies.

    Use Human Beings
    Efficiently

    Maintain a human touch in every aspect of our service delivery.

    Humans are at the heart of everything we do

    At JindalX, we leverage advanced AI tools to enhance human efficiency and productivity. Our AI-driven solutions streamline processes, reduce errors, and free up time for creativity and strategic thinking. Despite our technological innovations, we place human beings at the core of our mission, ensuring that our AI complements rather than replaces human efforts. At JindalX, it’s the synergy between cutting-edge technology and human ingenuity that drives our success.

    Explore Next-Gen Digital Solutions for Every Industry

    We partner with leading brands across industries to craft next-generation digital solutions that thrive in today’s dynamic landscape.

    BFSI

    Cater to the specific customer needs and answer myriad of queries related to products and services like loans, deposits and investment options.

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    Manufacturing

    It's increasingly difficult to compete based on product quality! Build a unique customer experience strategy and win loyalty and improve advocacy.

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    EdTech

    Get a team of customer experience professionals who are passionate about education, technology, and providing your students a better experience!

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    On-demand Delivery

    Resolve billing/payment, driver, or safety-related travel concerns quickly and fairly, and drive operational excellence.

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    Travel and Hospitality

    Serve modern-day, tech-savvy, and empowered travelers with the transparent and impeccable customer service they deserve.

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    Gaming

    Retain existing online gamers, reach a wider audience, improve brand advocacy, and increase overall profits.

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    Healthcare

    Our comprehensive suite of RCM solutions empowers you with human expertise combined with business intelligence, AI, and automation help you overcome cash flow challenges, drive operational efficiency, and reclaim revenue.

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    Consumer Packaged Goods

    Our AI-powered Revenue Growth Management platform for CPG industry uncover hidden growth opportunities and confidently meet sales goals using data-driven strategic action plans and projections.

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    Retail & Commerce

    Empowering retailers to orchestrate seamless, hyper-relevant, data-driven customer journeys across all touchpoints, from mobile apps to brick-and-mortar stores, building lasting loyalty through frictionless, AI-powered personalization

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    Leading brands trust us to deliver winning digital experiences

    Wakefit
    Dunzo
    LoanWise
    IndusIndBank

    Our understanding of your requirements and the state of technology fuels groundbreaking solutions

    $40B

    Part of OP Jindal Group

    5000

    Smart Workforce

    10+

    Industry Segments

    20+

    Platforms and Solutions

    Proven Results. How We Helped Leading Brands.

    Wakefit - Praveen Reddy

    JindalX’s deep understanding and personalized approach has been instrumental in improving our CSAT.

    “I'm delighted to extend my heartfelt gratitude to our exceptional vendor (JindalX) for their unwavering support in seamlessly managing our call centres. Their swift transition and adept handling of operations have transformed our customer experience, demonstrating a deep understanding of both technical intricacies and the human touch.

    Our vendor's proactive problem-solving and personalized approach have been instrumental in enhancing efficiency and customer satisfaction.

    Their partnership has become an invaluable asset, driving our growth and success while embodying the essence of a true collaborative ally."

    Praveen Reddy
    Sr. Manager, Customer Experience
    Dunzo - Dinesh Joshi

    Deeply impressed by JindalX's commitment to data security and understanding our industry’s complexities.

    “I am delighted to provide this testimonial for Jindal X, our esteemed BPO partner. Their dedication and reliability have significantly contributed to the success and growth of our business.

    From the onset they demonstrated a deep understanding of our industry's complexities and tailored their solutions to meet our unique requirements seamlessly.

    Their unwavering commitment and collaboration is impressive. They have consistently maintained a high level of professionalism, ensuring that all deliverables were met within the agreed timelines. We have also been deeply impressed by Jindal X's commitment to data security and confidentiality. Handling sensitive information is a crucial aspect of our business, and their robust security measures have given us the confidence that our data is in safe hands.”

    Dinesh Joshi
    Assistant GM, Customer Experience
    Zomato - Pranay Das

    JX provided tailored solutions that perfectly aligned with our business goals.

    “Jindalx has always been eager to work on required metrics and often has improved in a quick span. The representatives at Jindalx have always been polite and professional.

    Furthermore, the seamless integration of their services into my business ecosystem highlighted their commitment to a partnership that is truly collaborative. They took the time to understand my unique needs, enabling them to tailor solutions that perfectly aligned with my business goals. This level of customization was a refreshing departure from one-size-fits-all approaches typically encountered elsewhere.”

    Pranay Das
    Head of Delivery Partner Support
    Loanwise - Anurag Mehra

    JindalX has been a game-changer in helping us boost customer interactions & business growth.

    "We are quite happy with the services provided by JindalX. Their team of dedicated agents and managers have greatly improved our customer interactions and boosted our business growth. Partnering with JindalX was a game-changer, and we highly recommend their top-notch call centre solutions."

    Anurag Mehra
    Founder Director
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    Wakefit - Praveen Reddy
    Praveen Reddy
    Sr. Manager, Customer Experience

    JindalX’s deep understanding and personalized approach has been instrumental in improving our CSAT.

    “I'm delighted to extend my heartfelt gratitude to our exceptional vendor (JindalX) for their unwavering support in seamlessly managing our call centres. Their swift transition and adept handling of operations have transformed our customer experience, demonstrating a deep understanding of both technical intricacies and the human touch.

    Our vendor's proactive problem-solving and personalized approach have been instrumental in enhancing efficiency and customer satisfaction.

    Their partnership has become an invaluable asset, driving our growth and success while embodying the essence of a true collaborative ally."

    Dunzo - Dinesh Joshi
    Dinesh Joshi
    Assistant GM, Customer Experience

    Deeply impressed by JindalX's commitment to data security and understanding our industry’s complexities.

    “I am delighted to provide this testimonial for Jindal X, our esteemed BPO partner. Their dedication and reliability have significantly contributed to the success and growth of our business.

    From the onset they demonstrated a deep understanding of our industry's complexities and tailored their solutions to meet our unique requirements seamlessly.

    Their unwavering commitment and collaboration is impressive. They have consistently maintained a high level of professionalism, ensuring that all deliverables were met within the agreed timelines. We have also been deeply impressed by Jindal X's commitment to data security and confidentiality. Handling sensitive information is a crucial aspect of our business, and their robust security measures have given us the confidence that our data is in safe hands.”

    Zomato - Pranay Das
    Pranay Das
    Head of Delivery Partner Support

    JX provided tailored solutions that perfectly aligned with our business goals.

    “Jindalx has always been eager to work on required metrics and often has improved in a quick span. The representatives at Jindalx have always been polite and professional.

    Furthermore, the seamless integration of their services into my business ecosystem highlighted their commitment to a partnership that is truly collaborative. They took the time to understand my unique needs, enabling them to tailor solutions that perfectly aligned with my business goals. This level of customization was a refreshing departure from one-size-fits-all approaches typically encountered elsewhere.”

    Loanwise - Anurag Mehra
    Anurag Mehra
    Founder Director

    JindalX has been a game-changer in helping us boost customer interactions & business growth.

    "We are quite happy with the services provided by JindalX. Their team of dedicated agents and managers have greatly improved our customer interactions and boosted our business growth. Partnering with JindalX was a game-changer, and we highly recommend their top-notch call centre solutions."

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    Resources

    Top 10 Customer Service Strategies for Every Age Groups

    Top 10 Customer Service Strategies for Every Age Groups

    Learn top 10 customer service strategies for every age group to ensure overall customer satisfaction and engagement in the long...
    Cultivating a Learning & Development Culture: Empowering Customer Support Teams with JindalX’s Xcelerate

    Cultivating a Learning & Development Culture: Empowering Customer Support Teams with JindalX’s Xcelerate

    Unlock the power of growth with JindalX Xcelerate! Foster a robust learning culture and supercharge your customer support team's potential.
    Importance of Data Management in Delivering Excellent Customer Experience 

    Importance of Data Management in Delivering Excellent Customer Experience 

    Learn the importance of smart data management in delivering exceptional customer experiences. Read the blog right away!
    The Roadmap to CX Transformation: Why Customer Journey Mapping is the First Step? 

    The Roadmap to CX Transformation: Why Customer Journey Mapping is the First Step? 

    Read the blog to understand why customer journey mapping must be the first step to customer experience transformation.
    What Is Voice of the Customer (VOC) and How to Master It   

    What Is Voice of the Customer (VOC) and How to Master It   

    Read the blog to understand how to master the voice of customer programs and the emerging future trends in VoC...
    Choose the Best Call Center Company in India: Checklist, Mistakes to Avoid, and More 

    Choose the Best Call Center Company in India: Checklist, Mistakes to Avoid, and More 

    A call center can reap exceptional benefits. Read the blog to understand how to choose the best call center in...
    7 Omnichannel Customer Service Strategies 

    7 Omnichannel Customer Service Strategies 

    Developing an effective omnichannel customer support strategy is extremely vital in today’s business world. Read the blog to understand how...
    Top Business Process Outsourcing Trends in 2024

    Top Business Process Outsourcing Trends in 2024

    Learn top 5 business process outsourcing trends that are expected to reshape the BPO industry in 2024. Read blog to...
    From Disruption to Growth: How JindalX’s Workforce Transition Model Drives Organizational Success!

    From Disruption to Growth: How JindalX’s Workforce Transition Model Drives Organizational Success!

    In a situation with major disruptions to the competition and a large market, JindalX has employed novel organizational models to...

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