Call Center Outsourcing Services

Your Call Center Solutions That Deliver the Best Customer Service

Experience superior customer engagement with our advanced call center services, where innovation meets efficiency. Contact us today to transform customer interactions into strategic growth opportunities.

Why to Choose us as your Call Center Outsourcing Partner

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company. For 25+ years, JindalX have been delivering exceptional customer support to its partners by leveraging our personalized CX strategy and prompt customer resolutions.

Our exceptional growth over the last few years stands as a testament to the value we have been able to provide for 9+ industries, as well as the effectiveness of our methods of sourcing, staffing, and training virtual and remote assistants to do what you need them to do.

By choosing us as your call center outsourcing services partner, you are coming for:

Expert customer support

The team you need to scale

Innovation at a fraction of the cost

Call Center Services We Offer

Omnichannel & multi-lingual call center support to build trust, re-design processes,
and transform experiences across touchpoints

Voice

We offer a comprehensive suite of call center services, exceeding expectations in inbound and outbound customer support. Speak any language, reach any market, focus on what matters.

Non-Voice

More than just calls, businesses trust us for their multichannel call enter needs. We offer non-voice solutions like IT support and chat, backed by our cutting-edge contact center technology.

Live Chat Support

Outsource your live chat, elevate your service. JindalX offers BPO live chat solutions that drive rapid issue resolution, better CX, and soaring satisfaction rates.

Inbound and Outbound Support

From greeting customers with a smile to exceeding expectations with multilingual support, we handle all your inbound and outbound needs. Grow your business, not your team, with seamless interactions across channels and languages.

Industries Where We Serve Our Call Center Services

Unlock potential with precise, industry-specific solutions driving excellence and growth

Why Choose Us as Your Call Center Service Provider

End-to-end CX support partner, empowering businesses to modernize processes,
elevate efficiency, and transform experiences.

Learn More About Emerging Trends and Strategies in Future Ready CX

Trusted Call Center Partner by leading Brands:
Don’t just take our word

Wakefit - Praveen Reddy

JindalX’s deep understanding and personalized approach has been instrumental in improving our CSAT.

“I'm delighted to extend my heartfelt gratitude to our exceptional vendor (JindalX) for their unwavering support in seamlessly managing our call centres. Their swift transition and adept handling of operations have transformed our customer experience, demonstrating a deep understanding of both technical intricacies and the human touch.

Our vendor's proactive problem-solving and personalized approach have been instrumental in enhancing efficiency and customer satisfaction.

Their partnership has become an invaluable asset, driving our growth and success while embodying the essence of a true collaborative ally."

Praveen Reddy

Sr. Manager, Customer Experience

Dunzo - Dinesh Joshi

Deeply impressed by JindalX's commitment to data security and understanding our industry’s complexities.

“I am delighted to provide this testimonial for Jindal X, our esteemed BPO partner. Their dedication and reliability have significantly contributed to the success and growth of our business.

From the onset they demonstrated a deep understanding of our industry's complexities and tailored their solutions to meet our unique requirements seamlessly.

Their unwavering commitment and collaboration is impressive. They have consistently maintained a high level of professionalism, ensuring that all deliverables were met within the agreed timelines. We have also been deeply impressed by Jindal X's commitment to data security and confidentiality. Handling sensitive information is a crucial aspect of our business, and their robust security measures have given us the confidence that our data is in safe hands.”

Dinesh Joshi

Assistant GM, Customer Experience

Zomato - Pranay Das

JX provided tailored solutions that perfectly aligned with our business goals.

“Jindalx has always been eager to work on required metrics and often has improved in a quick span. The representatives at Jindalx have always been polite and professional.

Furthermore, the seamless integration of their services into my business ecosystem highlighted their commitment to a partnership that is truly collaborative. They took the time to understand my unique needs, enabling them to tailor solutions that perfectly aligned with my business goals. This level of customization was a refreshing departure from one-size-fits-all approaches typically encountered elsewhere.”

Pranay Das

Head of Delivery Partner Support

Loanwise - Anurag Mehra

JindalX has been a game-changer in helping us boost customer interactions & business growth.

"We are quite happy with the services provided by JindalX. Their team of dedicated agents and managers have greatly improved our customer interactions and boosted our business growth. Partnering with JindalX was a game-changer, and we highly recommend their top-notch call centre solutions."

Anurag Mehra

Founder Director

Wakefit - Praveen Reddy

Praveen Reddy

Sr. Manager, Customer Experience

JindalX’s deep understanding and personalized approach has been instrumental in improving our CSAT.

Our vendor's proactive problem-solving and personalized approach have been instrumental in enhancing efficiency and customer satisfaction.

Their partnership has become an invaluable asset, driving our growth and success while embodying the essence of a true collaborative ally."

Dunzo - Dinesh Joshi

Dinesh Joshi

Assistant GM, Customer Experience

Deeply impressed by JindalX's commitment to data security and understanding our industry’s complexities.

“I am delighted to provide this testimonial for Jindal X, our esteemed BPO partner. Their dedication and reliability have significantly contributed to the success and growth of our business.

From the onset they demonstrated a deep understanding of our industry's complexities and tailored their solutions to meet our unique requirements seamlessly.

Zomato - Pranay Das

Pranay Das

Head of Delivery Partner Support

JX provided tailored solutions that perfectly aligned with our business goals.

“Jindalx has always been eager to work on required metrics and often has improved in a quick span. The representatives at Jindalx have always been polite and professional.

Loanwise - Anurag Mehra

Anurag Mehra

Founder Director

JindalX has been a game-changer in helping us boost customer interactions & business growth.

Frequently Asked Questions on Call Center Services

How to choose the right call center service provider for my business?

Select a provider with a strong track record of operational excellence, innovative technology, and industry-specific expertise. Assess their ability to scale, adherence to compliance and security standards, and the quality of their multilingual support. Consider their strategic approach to customer engagement and ability to provide actionable insights.

Can your call center handle both small and large businesses?

Yes, our services are scalable and tailored to meet the needs of businesses of all sizes, offering flexibility to grow as your business expands.

Do you offer after-hours or 24/7 support?

We provide round-the-clock support to ensure that your customers can receive assistance whenever they need it, regardless of time zones or geography.

Do you offer multilingual support for businesses with a diverse customer base?

Yes, we offer multilingual support to cater to a diverse global customer base, ensuring that language barriers do not impede exceptional customer service.

How quickly can your call center services be set up for my business if we decide to outsource?

Our deployment timeline is swift and efficient, with a focus on minimizing disruption. The exact timeframe depends on the project's scale and complexity, but we prioritize rapid onboarding and integration to get your services up and running as soon as possible.

Speak With Our Call Center Experts Today

We deliver global call center support through AI and human intelligence

Call Center Outsourcing Services

Experience superior customer engagement with our advanced call center services, where innovation meets efficiency. Contact us today to transform customer interactions into strategic growth opportunities.