Brand Story

    Sneak Peek Into Our Journey

    We started our journey in 1999 as an internal excellence and innovation cell of the OP Jindal Group and within 2 years emerged as an independent profit center, bagging our 1st US-based Fortune 500 client. We soon partnered with major global firms such as a US-based collections agency, a prominent Indian multinational bank, and a consumer electronic goods company to build them a personalized tech-based customer experience (CX) strategy to enhance brand awareness and engagement rate.  

    In our 20+ years of journey, we have assisted over 100 companies across 8 industries — all thanks to our people. Their passion, commitment, innovative ideas, ability to empathize & nurture existing relationships and build next-gen qualitative tech solutions enables us to deliver exponential outcomes for our partners. 

    jindalx in 1999

    1999

    Started as an Internal Excellence & Innovation Cell (Jindal Group of Companies) with 50+ employees.

    2002

    Transformed into a Profit Centrebagged 1st Fortune 500 Client – American Telecom Giant, Qwest.

    2005

    Joint Venture with USbased Collections Agency (Capital Management Services) and became a team of 500+ diverse people.

    jindalx in 2005

    2009

    Entered Domestic Market with ICICI Bank.

    jindalx in 2012

    2012

    Built customized CRM solution for Telebrands (World’s Largest Direct Response Marketing Company).

    2015

    Partnered with two prominent brands, Daikin & Otis. Team of 1000+ people.

    2016

    Launched an in-house brand, Auction-IT and forayed into emerging technologies like IoT and Data Analytics. Became the largest support partner for India’s premier food Tech brand– Zomato

    jindalx in 2016

    2019

    Expanded our operations in 4 different cities in IndiaGurugram, Bengaluru, Noida and Mumbai.

    jindax trip

    2022

    Joined hands with multiple growth companies across industries like edtech, on-demand travel, online real money gaming and more. We are now a team of 3500+ enthusiastic people and look forward to helping more partners deliver superior CX.
    jindalx moti nagar
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