An experiment gradually evolved into a critical technology support arm of one of the biggest manufacturing groups in India. It later evolved into an independent profit center for the group under a visionary leadership that saw opportunities for diversifying its service portfolio and expanding the company’s footprint globally. Amidst challenges in the domestic market in the ensuing years, it saw another opportunity and evolved into a value-based technology product and services partner for large organizations. In its next stage of evolution, the transformation of Jindal Intellicom to JindalX, the key drivers are innovation and technology led out-of-the-box solutions, focused on finding the missing ‘X’ for customers, that will propel them towards ‘Xponential’ growth.