
1999
Internal Excellence & Innovation Cell (Jindal Group of Companies)
2002
Transformed into a Profit centre – 1st Fortune 500 Client – American Telecom Giant (Qwest)
2003
Started work with Europro (Now Shark Ninja); still a client (16 years) 1st UK based client for inbound (Express Gifts Limited)
2004
1st Australian Client
2005
JV with US based Collections Agency (Capital Management Services)
2008
Started our own collections in the US (Full Circle Financial Services)
2009
Entered Domestic Market with ICICI Bank
2012
Wrote customized CRM for Telebrands (World’s Largest Direct Response Marketing Company) as well as provided them customer support services
2015
Added Daikin & Otis
2016
Launch of ‘Auction it’; forayed into IT – Software, Data Analytics & Internet of Things
2017
Became the largest support partner for India’s premier foodtech co. – Zomato
2018
Started offices in Gurgaon & Bangalore
2019
Starting Noida campus and 3,500 employees
2022
Started Mumbai Office Added Wakefit, Zupee, Dunzo & LivSpace