Full Time
    New Delhi (Moti Nagar)
    Posted 4 months ago

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    Job Profile:Workforce Management (WFM) MIS manager
    Category:WFM
    Job Location:New Delhi (Moti Nagar)
    Experience:5-15 years
    No. Of Opening:1
    Job Type:Full Time
    Budget:NA
    Education:Graduation
    Job Description:

    Workforce Management (WFM) MIS manager

    Department: WFM

    Location: Motinagar, Delhi

    Reports to: General Manager WFM

    Role type:- People Manager

    Position: MIS Manager (WFM)

     

    Job Summary:

    The MIS Manager oversees the planning, development, implementation, and maintenance of the

    Management Information System within the organization. This role involves managing a team of MIS

    professionals, collaborating with various departments, and ensuring the effective use of data for

    decision-making and business improvement.

    Key Responsibilities:

    Strategic Planning:

    • Develop and implement the overall MIS strategy aligned with organizational goals.

    • Identify opportunities for leveraging data to improve business processes and decision-

    making.

    Team Management:

    • Lead and manage a team of MIS professionals.

    • Provide guidance, training, and mentorship to team members.

    • Ensure the team is equipped with the necessary tools and skills.

    Data Management:

    • Oversee the collection, processing, and analysis of data from various sources.

    • Ensure the integrity, accuracy, and security of the organization's data.

    • Implement data quality control measures.

    • System Development and Enhancement:

    • Collaborate with IT teams to develop and enhance MIS tools and systems.

    • Lead the implementation of improvements to streamline data collection and reporting

    processes.

    • Stay informed about technological advancements relevant to MIS.

    Reporting and Analysis:

    • Develop and generate regular and ad-hoc reports for management.

    • Conduct in-depth data analysis to identify trends, patterns, and insights.

    • Provide strategic insights and recommendations based on data analysis.

    Collaboration:

    • Collaborate with department heads to understand their data needs and requirements.

    • Foster a culture of data-driven decision-making across the organization.

    • Act as a liaison between IT and business units.

    Quality Assurance:

    • Establish and enforce quality control measures to ensure data accuracy and reliability.

    • Conduct regular audits of databases and reports to identify and rectify errors.

    Qualifications and Skills:

    • Master’s degree in Statistics, Mathematics, or related fields.

    • Proven experience in MIS or related roles, with a minimum of 3 years in a managerial

    capacity.

    • Strong leadership and team management skills.

    • In-depth knowledge of databases, SQL, and data analysis tools.

    • Advanced proficiency in Microsoft Excel, Microsoft Access and other relevant software.

    • Excellent analytical and problem-solving abilities.

    • Effective communication and interpersonal skills.

    • Strategic thinking and the ability to align MIS initiatives with organizational objectives.

    Experience:

    Minimum of 5 years of experience in MIS or related roles, with at least 3 years in a managerial

    position.

    Working Conditions:

    This position typically operates in an office environment. Some flexibility in working hours may be

    required.

    Call at 99584 66912

    Job Features

    Job Category

    WFM

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