Posted 2 years ago


    Job Profile:Accounts Receivable Caller (AR Caller)
    Job Category:Process Excellence
    Job Location:Noida
    Experience:1 Year
    No. Of Opening:100
    Education:Any Graduate
    Job Description:

    Job Desciption:

    • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
    • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
    • Record after-call actions and perform post call analysis for the claim follow-up
    • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
    • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
    • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
    Desired Candidate:

    ​​​​​Job Requirement:

    • Minimum 1 year of experience in US healthcare/RCM (Revenue Cycle Management)
    • Should have experience in Denial Management
    • Okay with nigt shifts (Both side cab provided)
    • Aware of the healthcare process and worked on claims. 
    • Knowledge about data maintenance
    • Good communication skills 

    Job Features

    Job Category

    Process Excellence

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